If you need assistance with the OneHealth website and/or password assistance, please send an email to the administrator at abadmin@onehealth.ca
Current Health Emergency Management information can be found by clicking here: Health Emergency Management
To access the Onehealth Email Portal click here or go to webmail.onehealth.ca.
If you need computer support, please phone TSAG at 1-888-999-3356 (Toll-free).
If you have technical difficulties with videoconferencing or want to test equipment, please phone TSAG 1-888-999-3356 (Toll-free) option 2, followed by option 1.
If you have questions about videoconferencing, scheduling or training call TSAG 1-888-999-3356 option 2, followed by option 2 or email vchelp@fntn.ca. Please note, all last minute or urgent requests should be submitted via phone.
TSAG is also responsible for telephone support in the communities at the same number.
Live Chat
We are testing Live Chat feature for real-time support (business day between 9:00 am and 2:00 pm MT). Please click 
beside Logout button after logging in. Send your message first and then we'll respond ASAP.
Password Reset
We have restored user password reset feature. Please use Reset Password button on Login page when you don't remember your password. You need to remember your own email address (not onehealth.ca email address) and OneHealth Key from your profile. If you don't remember your OneHealth Key, please contact us at 1-888-999-3356